Privacy Policy – Bjork & Berries EU
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Privacy Policy

GENERAL

Below is a summary of the categories of data that we process, the purposes of processing the data and on what legal basis we are processing your data.Bjork and Berries collects and processes personal data when you make a purchase on Bjork and Berries website, use Bjork and Berries support, visit Bjork and Berries website or otherwise contact Bjork and Berries.The collection and processing of personal data is mainly for the conclusion of purchase agreements and the providing of services and offers. Our collection of data also occurs to enhance the overall customer experience by improving customer service, and the customer experience ranging from your visit on the site to newsletter and order deliveries.

COOKIES

In order for our website to function properly, we store information in cookies. We use cookies on our website to collect visitor statistics, for advertising purposes and to improve your experience using our website. When necessary we may update this information from time to time.
We recommend that you visit this page on a regular basis to get the latest information regarding the cookies we use on our website.
By using our site you are consent to us storing and reading data in these cookies for the current and future sessions on our website. You can choose to opt out of this by turning off or clearing cookies in your web browser but be aware that certain aspects of the website will be degraded or non-functional. We cannot guarantee the smooth operation of the site without cookies enabled.

WHAT IS A COOKIE?

A cookie is a small file of letters and numbers that is stored on your device when you visit our website. Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be placed on your device as soon as you visit our site. There are two types of cookies depending on the time it is stored on your device: persistent cookies and session cookies. Moreover, first-party cookies are distinguished from third-party cookies.

Persistent cookies remain on your device for the period of time specified for each cookie or until you manually delete the cookies from your device.
Session cookies are stored during the period there is an active web browser session. Session cookies are normally deleted when you close your web browser.
First-party cookies are set by the website that you are browsing (e.g. cookies placed by our domain, i.e.  bjorkandberries.com).

Third-party cookies are cookies that are set by a domain other than that of the website being visited by you. If you browse a website and another entity sets a cookie through that website, this would be a third-party cookies

GEO IP

Stores location data – the region where you are viewing the site from in order to serve you the UK, US or EU website version

CUSTOMERS

Contact details: If you make a purchase online we will collect your name, address, email address, telephone number, country of residence and title (Ms./Mr. or other title). We will use your contact information to (i) process your purchase/orders and any returns, exchanges and complaints you may have relating to your purchase; and to (ii) communicate with you regarding your purchase and to answer and administer any questions or comments you may have regarding our products or services.

If you have subscribed to our newsletters, we will also use your contact details to send out such newsletter, based on your consent.Credit card details: If you make a purchase online and chose to pay by credit card, you will provide your credit card information on our website to finalize your purchase. Your credit card details will not be saved by us.
 returns: we will store information regarding (i) your purchases and returns online, and (ii) your purchases and returns in physical stores, if you have provided your email address to our personnel.

YOUR CONSENT

By setting your web browser to accept cookies and visit our website, you give your consent to our and our service providers' use of cookies on this website. 

CAN I WITHDRAW MY CONSENT?

Yes. If you wish to withdraw your consent, you will need to delete the cookies stored on your device in your web browser settings. Moreover, if you wish to prevent that cookies are stored on your device, you need to change your web browser settings to disable cookies. Please note, however, that if you choose to disable cookies, the website may not work properly or at all. 

THIRD PARTIES

Please note third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Your browser may give you the ability to block all or some cookies by activating a setting in your browser's options. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Except for essential cookies, all cookies will remain unless the cookie cache is cleared (unless otherwise indicated in the table above)

QUESTIONS

For all questions or complaints about this policy, we would appreciate the chance to deal with your concerns before you approach the relevant data protection authority. Please contact us in the first instance via email at customer@bjorkandberries.com


You can always contact us at 
BJÖRK & BERRIES 
Strandvägen 7B entre 3
114 56 Stockholm, Sweden