FAQ
Discovery set
The voucher can only be redeemed via the link provided in the voucher email.
No. The voucher is only valid through the email link provided after your Discovery Set purchase.
Yes. All full-size Eau de Parfums purchased at full price include one Discovery Set of your choice.
No. Eau de Parfums purchased using the voucher do not include a Discovery Set.
The voucher is intended as a continuation of the Discovery Set experience, rather than combined with it.
Product
All our products are developed and produced in Sweden and France.
Björk and Berries hand and body products are formulated with a high level of organic and naturally derived ingredients. Our Eau de Parfum collection is crafted using organic fermented alcohol made from vegetable production waste.
Our fragrances combine natural and carefully selected synthetic raw materials. This allows us to deliver a rich sensory experience while ensuring the highest standards of quality, safety and sustainability, and reducing the impact on nature.
Our fragrances combine natural and carefully selected synthetic raw materials. This allows us to deliver a rich sensory experience while ensuring the highest standards of quality, safety and sustainability, and reducing the impact on nature.
Yes, all our products are vegan.
No, our products do not contain parabens, PFAS, silicones or sulphates.
Scrub Soap contains AHA/BHA acids which you should be careful using while pregnant, if not avoid completely. This is because these acids exfoliate the skin and makes it thinner and thus more sensitive to sun and increased risk for pigmentation, even though most pigmentations during pregnancy occurs because of hormonal changes.
There are no other specific restrictions regarding using our products while pregnant.
There are no other specific restrictions regarding using our products while pregnant.
We always recommend that people with allergies or sensitive skin perform a patch test on a small area before using any new product. While we take great care in our formulations, we cannot guarantee that our products will be suitable for every individual.
Our fragrances contain a blend of essential oils and carefully selected synthetic fragrance ingredients. In many cases, synthetic ingredients are less allergenic than natural ones, as they are specifically developed for safe use in perfumery and cosmetic applications.
If you know which ingredients you are allergic to, we are happy to help review the product composition together with you.
Our fragrances contain a blend of essential oils and carefully selected synthetic fragrance ingredients. In many cases, synthetic ingredients are less allergenic than natural ones, as they are specifically developed for safe use in perfumery and cosmetic applications.
If you know which ingredients you are allergic to, we are happy to help review the product composition together with you.
The alcohol used in our products is made from upcycled sugar beets. Even if alcohol were derived from wheat, it is fully distilled before use, meaning no gluten remains, only pure alcohol. We can therefore guarantee that our products are 100% gluten free.
In addition, gluten is only harmful to people with gluten intolerance when ingested, not when applied to the skin.
In addition, gluten is only harmful to people with gluten intolerance when ingested, not when applied to the skin.
Packaging
All our Hand & Body Washes, Lotions, Shampoo and Conditioner bottles and pumps are made of 100% post-consumer recycled plastic.
Our 400 ml bottle is made of 100% recycled plastics. The surface can therefore be uneven with marks and color differences; however, this is a natural characteristic of recycled materials and does not affect the quality. Using post consumed plastic means we want to limit the usage of virgin materials and instead reuse already consumed goods.
Payment
We currently accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Klarna, Shop Pay, Union Pay, Bancontact and iDEAL.
Shipping
At the moment, our online store ships within Europe, the USA, Canada and selected countries in Asia (Singapore, Hong Kong, and Japan).
Orders are normally shipped within 1-2 business days. Orders are not processed or shipped on weekends. You will receive an e-mail with tracking information once your order has been shipped.
Sweden: 2-5 business days
Europe: 5-8 business days
USA and Canada: 6-8 business days
Hong Kong, Japan, and Singapore: 6-15 business days
Europe: 5-8 business days
USA and Canada: 6-8 business days
Hong Kong, Japan, and Singapore: 6-15 business days
Sweden: 4 EUR
Europe: 10 EUR
USA and Canada: 30 EUR
Hong Kong, Japan, and Singapore: 30 EUR
Free shipping over 50 EUR.
Europe: 10 EUR
USA and Canada: 30 EUR
Hong Kong, Japan, and Singapore: 30 EUR
Free shipping over 50 EUR.
Due to dangerous goods regulations we are only able to ship our Eau de Parfums by road service, and cannot be sent via air express. We are therefore unable to ship this product outside of mainland Europe.
Returns
We do accept returns. If you wish to return a product, first let us know by sending an email to customer@bjorkandberries.com within 14 days following your purchase on our web shop. Wait for a confirmation email with the return address before shipping the product back to us.
Please note that returns will only be accepted if the products are unused and labels and original packaging are fully intact. Refunds for returned products will be made to the customer upon return of the product. Please note that the original shipping costs and your expenses for returning the product to us will not be refunded.
Please note that returns will only be accepted if the products are unused and labels and original packaging are fully intact. Refunds for returned products will be made to the customer upon return of the product. Please note that the original shipping costs and your expenses for returning the product to us will not be refunded.
Refunds for returned products will be made to the customer upon the return of the product. Please note that the original shipping costs will not be refunded, neither will your expenses for returning the product to us. Refunds are processed to the original method of payment.
If a product is defective due to manufacturing problem or if we have delivered the wrong product, you have the right to return the product to us. We will compensate you for your expenses for returning the product. We will replace the product with a new product, and if the product is out of stock we will repay you the amount. Please note that we do not refund the original shipping cost.